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Our Privacy Policy

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DigiGallus Connect, referred to hereafter as ‘DigiGallus’, is a student run initiative that is supported by the University of Glasgow. How we collect, use and store data gathered from you is outlined in this privacy policy.


Community Partners

The following section is relevant to participants who sign up to engage with the mentoring programme, referred to hereafter as ‘community partners’, ‘partners’ or ‘you’.


What Data do we Collect?

DigiGallus may collect basic identifying information such as your name, telephone number, email address and home address. We may also collect information about your hobbies, interests and life experiences in order to personalise the programme and make it more engaging. If any information of a more sensitive nature such as (including but not limited to), health information or other sensitive personal data is required, explicit consent will be needed for it to be stored by DigiGallus. Any data which is not directly relevant to the purposes of the DigiGallus initiative will not be collected.


How is this Data Collected?

Your data will be collected via interaction with the students involved in the DigiGallus initiative. Information to be stored by DigiGallus can be sent in writing (by email or by post) or given verbally to one of the DigiGallus Student Partners. A contract will be sent to community partners to confirm we can use your personal data to interact with you. Our website does not collect personal information through ordinary use. 

DigiGallus may also receive your data indirectly through a recommendation for you to join the programme. Anyone who recommends another individual should always obtain their permission before passing on their details to DigiGallus. The information held will be deleted immediately if you decide not to take part. 


Why is your Data Collected and What is it used for?

DigiGallus requires the information we gather for; eligibility purposes to take part in the programme, to contact community partners, and to deliver relevant equipment and devices. It may also be used to contact former community partners about their experience with the programme in the future. All the information we collect is required to deliver the programme and will not be used for any commercial purposes whatsoever. 


How is your Data Stored?

Your data will be stored in a password protected cloud-based database. This is only accessible to members working or volunteering for the DigiGallus initiative who have been trained about correct use and access to data.


The following third parties may have access to your personal data:

  • Microsoft, holds our documents on One Drive.

  • Our email provider, currently Microsoft.

  • Any person who is authorised to act your behalf.

  • Regulators, government departments, law enforcement authorities, tax authorities and insurance companies.

  • Any relevant dispute resolution authority or courts.


Your data will not be passed on to any other third party or person outside of DigiGallus without first obtaining your consent. Your data will never be passed on to a third party for commercial purposes.

You can request to view all the data that DigiGallus stores for you by contacting us at digigallusconnect@gmail.comor via any mentor or volunteer. No justification needs to be given for making this request. You may also ask to have your data removed. We ask for any requests to receive or delete the personal data which is stored by DigiGallus to be made in writing however this can be done verbally. Deletion of certain pieces of personal data may result in community partners having to be withdrawn from the programme.


How Long will your Data be Held?

Collected data will be stored for a year, after which it will be deleted from our system unless your agreement and consent is given to keep it, should there be a valid reason for doing this, such as contacting you to follow up on the impact of taking part in the programme. Survey responses to any questionnaires you choose to complete may be anonymised and kept for up to 10 years, provided the survey contains no information that could be used to identify you. If this is the case, the data will be deleted after one year.






Student Partners

The following section is relevant to Student Partners (‘student volunteers’ or ‘mentors’) who sign up to help deliver the mentoring programme, or to help with the development of DigiGallus Connect.


What Data do we Collect?

We may collect information including; your name, year of study, course related information, your student email address and other contact details/ accounts set up with your student email address (as required for communication purposes). Information may also be collected on your time commitments, location and interests and experience as part of the application process, as well as any other information required for you to participate in the mentoring programme. We may ask for your consent to publish your name, photo or likeness for promotional purposes of the project and for reward recognition however this will be subject to you completing a form to approve this.


How is this Data Collected?

Your data is collected by DigiGallus Connect through you getting in touch with the project, online forms that we may ask you to complete and interaction with other Student Partners or DigiGallus members. We may also receive your data through information which you post on internal communication channels or through email.


Why is your Data Collected and What is it used for?

We collect your data for eligibility or screening purposes, to contact you and to ensure you can participate in the programme and deliver the mentoring sessions/ internal tasks effectively. We may also collect data related to your experience with the programme.


How is your Data Stored?

Your student email address will already be present on the university’s directory (Outlook). DigiGallus members may hold contact information for you in order to communicate with you. Any forms you complete or some aspects of non-communication related personal information will be stored on One Drive. 


The following third parties may have access to your personal data:

  • Microsoft, holds our documents on One Drive.

  • Our email provider, currently Microsoft.

  • Google, runs Google Docs.

  • Slack Technologies Inc., runs a channel we use for internal communication.

  • Regulators, government departments, law enforcement authorities, tax authorities and insurance companies.

  • Any relevant dispute resolution authority or courts.

  • The University of Glasgow.

Your data will not be shared with any other third party without first obtaining your permission. 


How Long will your Data be Held?

DigiGallus Connect may keep your data for as long as you are active within the programme. Personal information such as contact data may be deleted once you leave DigiGallus, assuming you are not/ no longer a student at the University of Glasgow. Alternatively, we may hold your information for the duration of your studies at the University of Glasgow in order to contact you to follow up on your experience with the programme. If you would like your personal data deleted sooner, please contact DigiGallus Connect using the details at the end of this document. Work that you complete for the project may be stored indefinitely, permitted it cannot be used to identify you, otherwise it will be deleted after 5 years. 



Website Enquiries






Cookie Policy

The DigiGallus website does not use ‘cookies’, small tracking files that track website activity across different websites. Other linked websites may use cookies and you should review their cookie policies separately.


Privacy Policies of Websites Linked by DigiGallus

The DigiGallus website many contain links to other websites which are not operated by DigiGallus. Partners and visitors to the website may also be sent links to other websites and resources to support their experience or skills development. This privacy policy applies only to DigiGallus Connect resources, processes and the website and you should read the privacy policy of any website linked or sent by DigiGallus as they are not covered by this policy.


Your Rights under the General Data Protection Regulation (GDPR)

Under the General Data Protection Regulation (2018), you have eight rights in regards to how your data is processed. These can be viewed here:

Please note that if you choose to exercise rights that will result in you personal data being deleted then we may not be able to provide the mentoring programme to you.


Alterations to this Privacy Policy

DigiGallus Connect reserves the right to amend this policy. Updates may be made to this policy for reasons including (but not limited to) changing legislation or the expansion of the DigiGallus Connect programme. 

This policy was created on 15thJuly 2020.

This policy was last updated on 2ndOctober 2020.


Contacting DigiGallus Connect

For questions regarding this privacy policy, or for queries regarding the data which DigiGallus holds for you, please contact us using the details below. 



Phone: 07788123214 (please leave a voicemail)


DigiGallus Connect is a volunteer-run student organisation that promotes digital inclusion in the community through the power of intergenerational relations.

We want to provide Digital Literacy Skills to vulnerable parts of the community, with a core focus on the elderly, which will help them navigate the digital world we live in. 

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